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M.B. (Bruce) Woytuik

Career Summary:

I have over thirty (30) years experience in Information Technology with a number of highly diverse organizations including; Federal and Provincial Government Departments, Post Secondary Educational Institutions, Health Care, Mining, Engineering, Telecommunications, Energy Utility and Wholesale / Retail Industries. For the last thirteen (13) years I have been an Independent Consultant contracting with large firms like IBM Canada Ltd., Sierra Systems Ltd., CGI and Pricewaterhouse Coopers or contracting directly with clients.

My responsibilities have included System Operations and Management, Interim Management, Systems Design / Architecture, Project Management, Applications Development, Training and Teaching. I have extensive experience in the management and operation of Information systems, System Security, Networking, Training and Technology Management.

I specialize in the planning, implementation and operations start up of new systems and Operations Management, It organization restructuring and Interim Management.

Expertise:

IT Organization Restructuring and Interim Management..
Project and Operations in multiple vendor Information Systems environments.
ITIL processes and best practices.
Non-interruptive Implementation planning and execution.
Operations start up planning, implementation and operations transition.
Operational auditing of current and proposed systems.
Operational perspective in Business System Design, Technical Design, Systems Architecture and Organizational Re-engineering.
Computer Managed Learning systems and their use in both local and Distance Education activities.


Consulting Experience:

GNWT Health & Social Services - July 2014
Project Management & Mentoring

Assisted in the analysis and preparation of the RFP response for Edmonton Airports (EA) Network Consolidation; a 5 million dollar project that is part of the airport expansion project which was won by Core Network Solutions.
Acted as the PMO for Core Network Solutions and liaised with the EA Project Manager to track project schedules and deliverables.
Mentored Core Network Solutions personnel on managing a fixed price contract.

Core Network Solutions - April 2009 - August 2009
Project Management & Mentoring

Assisted in the analysis and preparation of the RFP response for Edmonton Airports (EA) Network Consolidation; a 5 million dollar project that is part of the airport expansion project which was won by Core Network Solutions.
Acted as the PMO for Core Network Solutions and liaised with the EA Project Manager to track project schedules and deliverables.
Mentored Core Network Solutions personnel on managing a fixed price contract.


Alberta Medical Association
-  May 2005 - March 2007
Operations & Security Management

Conducted Medical Clinic assessments to document and report on the system management practices of Medical Clinics in the Province
Conducted Privacy Impact assessments, developed policies and procedures for Medical Clinics in the Province


British Columbia Ministry of Health
- November 2005 - December 2005
Operations Management & Project Planning

Conducted assessment of current service delivery practices and a high level project review
Made recommendations on implementing ITIL best practices, organizational change and a transition / implementation plan
Made recommendations on project management changes


City of Calgary -
June 2004 - September 2004
Operations Management

Conducted interviews and data gathering to document and report on the Functional Maturity of the City of Calgary as part of an IT Benchmark and Total Cost of Ownership (TOC) contract with Micromation.


GNWT - Financial Management Board Secretariat
- July 2002 - March 2003
Project Management -  Operations & Infrastructure

Conducted interviews and data gathering to document the Business Case for consolidating the Government of the North West Territories Information Technology support into a shared services model
Worked closely with PwC subject matter specialists to analyze the data gathered and to develop an implementation strategy
Prepared a business case and implementation plan to support the conversion to a shared services model
Implementation of the GNWT Technical Service Centre (shared IT services organization), including staffing, facilities renovation, support software selection, rollout planning and a charge back system 
Advisory and consulting services during Departmental transition


ENMAX
- February 2002 - March 2002
Project Management -  Operations & Infrastructure

Provide operations risk assessment on the ENMAX take over of Enron direct billing system 
Prepared and successfully executed the plan to build the infrastructure, facilities, contract and transition Enron staff to ENMAX in 3 weeks
Managed the operations transition from Enron to ENMAX and produced the first invoices 4 days after the transition
Initiated project to integrate / convert Enron systems to ENMAX systems
Stabilized the operations environment


CGI
- October 2001 - November 2001
Business & Operations Analysis

Conducted an independent operational audit for CGI assessing performance on a client contract and recommending changes to the contract  for both parties
Reviewed operational risks and remedial priorities for a new CGI managed operations contract
Provided a high level risk assessment to the client and recommended action plan


GNWT, Health and Social Services
- January 2001 - August 2001
Interim Management

Provide technical and operations management support to the GNWT, Department of Health & Social Services as the Acting Manager, Information Systems
Managed Helpdesk and Desktop Support Specialists (5) and Training Specialists (3)
Assisted in managing Applications Development and Support personnel (7)
Implement a complete network redesign
Implemented a server build standard and reduced the number of servers by 50% through consolidation
Implemented a new Desktop standard using Office 2000 and Outlook 2000 throughout the Department and Regional sites (800+ workstations)
Developed a workstation standard and policy that included workstation lock down
Developed Operations policies and procedures and a new Helpdesk process
Prepared and participated in business planning and organizational restructuring
Participated in preparing a Strategic Plan for the Department


Alberta Health & Wellness -
Alberta we//net project - September 1998 - September 2000
Project Management -  Operations & Infrastructure

Provide Operations planning, design and policy development for the Alberta Health & Wellness, Alberta we//net project
Provide operations liaison with the Alberta we//net Project office and Alberta Health & Wellness operations group
Manage and support the various projects' development and testing environments (many of the projects are Web enabled applications)
Manage AIX System Administrator, Oracle DBA, Desktop Specialist and a number of other support specialists
Specified and installed 4 RS6000s, 6 NT Servers and a Computing Center Network Infrastructure
Created a plan to transition servers to a High Availability environment
Developed Operations Architecture Manual and various Operations policies and procedures
Participate in Systems Architecture design and project specific designs
Participate in Network and Operations Security policy and procedure development
Participate in a Province wide network implementation


Telus Mobility
- March 1998 - August 1998
Interim Management

Provided ongoing technical and operations support
Provided guidance and assistance in contracting for out-sourcing all Operations functions including Help Desk, Systems Administration, Network Administration, and the Management function itself
Managed Unix System Administrators (2), NT Systems Administrators (2), Helpdesk & Desktop Support Specialists (10) and a number of other support specialists
Implemented a complete network redesign and rewiring as well as a server consolidation
Developed Operations policies and procedures and a Change Control process
Participated in Operations Outsourcing negotiations


Alberta Department of Energy
- April 1997 - February 1998
Operations Management

Provided management and transition support for the MRIS system
Managed Sun Solaris System Administrators (3) and Systems Operators (2)
Developed Operations policies and procedures 
Successfully transitioned the Systems Operation function back into the Department


Alberta Department of Energy
- MRIS Project - June 1994 - March 1997
Project Management -  Operations & Infrastructure

Provide technical and operations support for Development, Testing, Migration and Production environments with a team of senior systems resources
A member of the Project Management Team and responsible for operations planning, scheduling; policy and procedures development
Client liaison with the Alberta Department of Energy
Managed Sun Solaris System Administrators (3), Sybase DBA's (4), Systems Operators (3) and a Migration Coordinator 
Specified & installed 2 Sun Sparc Enterprise Servers and a Network Infrastructure and upgraded the equipment twice over the course of the project
Developed Migration Manual and procedures and various Operations policies and procedures 
Participated in Systems Architecture design and redesign as well as project specific designs


Elections Canada
- September 1992 - October 1992
Operations Management

Managed and administered an Elections Canada Voter Registration system 
Installed, tested and operated the hardware / software environment
Trained and supervised eight (8) data entry staff
Significant system change resulted from deficiencies identified by me to Elections Canada

 

Employment Experience:

Government of Alberta, PWSS - November 1992 - June 1994
Senior System Analyst / Administrator

Managed and administered a VAX Cluster for Alberta Environment
Recovered 85% of disk space and eliminated the need to increase capacity
Reduced boot process from 35 minutes to 5 minutes
Supported Alberta wide Forest Fire network facilities


Victoria & Box Hill Colleges, Melbourne Australia -
September 1991 - April 1992
Secondment - Subject Matter Specialist

Assisted with the implementation of a Computer Managed Learning system for Distance Delivery of Technical programs by Victoria and Box Hill Colleges
Provided consulting services to several Colleges in Australia
Lectured at 30+ Colleges and Universities throughout Australia
Conducted research with Colleges and Universities in Alberta to create a comprehensive catalogue on Computer Managed Learning materials and test banks available and a list of contacts
Prepared and presented a report to the Minister of Advanced Education on my impressions of the Australian Post Secondary Education System


Fairview College
- September 1985 - September 1991
Manager, Computing Services

Provided technical and management support for all Academic and Administrative computing
Established hardware and software standards and policies and equipment replacement plans
Installed a "state of the art" digital PABX for voice and data communications
Managed and administered a VAX Cluster supporting Administrative and Academic computing
Established a wide area network and remote learning sites in support of Distance Learning


Agriculture Canada, Beaverlodge Research Station
- June 1984 - August 1985
Systems Manager

Provided the sole technical and management support to 25 + researchers
Conducted extensive software compatibility testing of VMS 4.0 with all Agriculture Canada software for National Headquarters
Established a five year hardware / software acquisition plan for the station


Corrections Canada - National Headquarters
- January 1981 - May 1984
Project Manager / Acting Manager, Operational Information Systems

Designed and implemented a National telecommunications network connecting all Prisons and National Parole offices in Canada (supported 80+ locations and 1000+ terminals)
Implemented the second Facilities Outsourcing contract in the Federal Government
Acted as the Manager, Operational Information Systems for 9 months and managed a staff of 20+ Technical resources and 40+ clerical resources


Corrections Canada, Regional Headquarters
- September 1977 - December 1980
Regional Manager, Operational Information Systems

Provided the sole technical and management support to the Prairie Region and the Regional Headquarters
Reorganized the Administrative Division and implemented Freedom of Information legislation throughout the Prairie Region
Developed and implemented a new Inmate Information system requiring extensive liaison with RCMP and National Parole Board
Implemented Privacy legislation in the Prairie Region


SED Systems
- April 1977 - August 1977
Systems / Analyst


Potash Corporation of Saskatchewan
- July 1976 - March 1977
Programmer / Analyst


Canada Safeway Ltd.
- January 1973 - August 1975
Computer Operator


Teaching / Training Experience:

Part-time Instructor at Fairview College; Telecommunication & Networks, Systems Analysis & Design, Introduction to Computing and specialty lectures.
Guest speaker to Chambers of Commerce in Fairview, Peace River and High Level on the general use of Computing Technology for small business.
Guest Lecturer at 30+ Colleges and Universities in Australia on the subject of Computer Managed Learning and its use in Distance Education.


Technical Experience
:

Experienced in all Systems Management disciplines, Capacity Planning, Disaster Recovery Planning, Security, Change Management and ITIL processes and best practices.
System Manager level experience with Digital Equipment VMS and Open VMS.
Network Manager level experience with LAN and WAN networks.
Operations Manager level experience with UNIX and NT systems and Sybase DBMS


Educational Experience:

Diploma, Computer Technology (1976) - Southern Alberta Institute of Technology (S.A.I.T.)
ITIL Fundamentals Nov/04
Project Management Fundamentals (IBM) July/98
Private Pilot license - July/89